QUALITY POLICY

Rwanda Food and Drugs Authority (Rwanda FDA) is committed to providing the highest standard of regulatory service to all customers by implementation of a quality management system that complies with ISO 9001:2015.

Timely and reliable service, compliance to all applicable statutory and regulatory requirements, continual improvement of the processes, systems and procedures; and meeting customer requirements underlie all our efforts in ensuring quality, safety, efficacy, and wholesomeness of all regulated products used in Rwanda.

This is achieved through assessment and registration; inspection and licensing; control of imports and exports; pharmacovigilance; post-marketing surveillance; clinical trials; control of promotion and advertisements; laboratory testing; and enforcement.

Rwanda FDA shall therefore commit adequate financial, human, physical and technological resources for implementing, maintaining and continually improving the quality management system to achieve set objectives; and maintain an adequate workforce that is trained, motivated, facilitated and empowered to achieve results.

Quality objectives, processes, systems and procedures that support this quality policy are established and reviewed periodically for continuing suitability.

The Quality Policy was adopted and approved by the Board of Directors of Rwanda FDA on 22nd February 2019.

@2019 Rwanda Food and Drugs Authority